Frequently asked questions on using of specific aspects of Concur
Frequently asked questions on the roll out and implementation of SAP Concur for expenses
Captured below are some of the questions that the project team have received regarding the implemtation and roll out of the SAP Concur system.
Concur
Concur will provide a range of benefits for users, finance teams, and the University:
· It’ll make it much easier for staff to claim expenses, allowing us to use our phones to photograph receipts and submit claims, so we can say goodbye to all that paperwork getting lost, causing delays and harming the environment.
· It’s more automated and efficient than the existing expenses management system, and more closely linked with existing finance system. It provides better management information and presents a clearer picture of the University’s carbon footprint, which will help us to understand how we can achieve our sustainability goals.
Following a successful pilot, we’ll be launching Concur to institutions in tranches from May 2022. We expect that all staff will have access by the end of 2022. We’ll also be expanding the new system to cover student and visitor claims, which we plan to complete in 2023.
Once launched, Concur will impact everyone who claims or approves expenses. Finance staff will need to familiarise themselves with the new system, as will corporate credit card holders and administrators. Don’t worry, in each instance, we’ll make sure staff have access to all the training and guidance they need.
Yes, comprehensive training materials and guidance will be easily accessible within the system.
Following a successful, year-long pilot, we’re confident that Concur is the right expenses management system for all our needs. By adopting a standard approach to claiming expenses across the University, we’ll be more efficient, and claimants will be reimbursed sooner.
Shared services will continue with business-as-usual activities. One of the aims of the Expenses project is to reduce the amount of time that staff spend on lower value tasks, so they have more time for value-adding activities and the opportunity to develop their skills and knowledge within their roles.